A Career in Banking

1 week ago

Brisbane, Queensland, Australia beBeeCareer Part time $60,000 - $80,000

Customer Service Specialist

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At our bank, we believe that better can be bigger. We're a team of like-minded individuals who share a passion for delivering exceptional customer experiences. As a Customer Service Specialist, you'll play a critical role in helping customers achieve their banking goals.

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Key Responsibilities:

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  • Assist customers with transactions, educate them about our online platforms, and recommend products and services that meet their needs.">
  • Explore customers' financial goals through in-depth conversations and partner with specialists to provide tailored solutions.">
  • Provide exceptional customer service, ensuring that customers feel valued and supported at all times.">
  • Stay up-to-date with constant change, adapting to new technologies and processes to deliver the best possible outcomes.">
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Requirements:

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To succeed in this role, you'll need:

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  • Experience in customer service environments and the ability to achieve targets.">
  • Strong attention to detail, ensuring secure and accurate transactions with a risk mindset.">
  • Confidence in communicating with customers face-to-face and over the phone.">
  • Ability to understand and communicate the value proposition of our bank.">
  • Drive for collaboration, working effectively with colleagues to achieve common goals.">
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Benefits:

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As a Customer Service Specialist, you'll enjoy a range of benefits, including:

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  • A dynamic and supportive work environment.">
  • Opportunities for professional growth and development.">
  • Flexible policies and a commitment to work-life balance.">
  • Access to a comprehensive employee assistance program.">
  • Discounted gym memberships and private health insurance options.">
  • The chance to make a real difference in people's lives.">
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We're looking for someone who shares our values and is passionate about delivering exceptional customer experiences. If you're a motivated and customer-focused individual, we'd love to hear from you

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