Business Process Specialist

4 days ago

Melbourne, Victoria, Australia beBeeProcess Full time $90,000 - $110,000
Business Operations Specialist

This role is part of the Business Process Partner Team and plays a pivotal role in the company's operations and activities.


Key Responsibilities:
  • Enable business productivity by simplifying collaboration and connection between business units and functions.
  • Achieve individual goals and objectives, as well as work within the larger BPP team.
  • Flex across customer groups to collectively support the team.
  • Gain proficiency across all systems and processes to support various customer groups and the wider BPP team.

Collaboration:
  • Maintain relationships with key stakeholders to ensure partnership in communication and pursue opportunities for collaboration.
  • Collaborate with other members of the BPP team to provide seamless support for the business.
  • Communicate across business units and functions to ensure consistent and compliant processes are maintained.

Office Management:
  • Drive continuous improvement for office management.
  • Be the Australian affiliate process super user to consolidate change requests and deploy process improvements across the business.
  • Take responsibility for general office management to ensure the smooth running of the business.

Additional Responsibilities:
  • Manage Ipsen-appointed cleaners, including quarterly meetings.
  • Conduct office induction for all new employees, including IT hardware and office setup.
  • Coordinate and process purchase orders and monthly reconciliation for related costs such as events and catering.

Employee Engagement Support:
  • Support the coordination of people engagement activities and initiatives in concert with HR.

Digital and Systems Support:
  • Support the rollout of new software or system updates along with the BPP team.
  • Overall responsibility to work with OSS to ensure system set-up for new starters and asset recovery for leavers.

Company Travel Agency:
  • Key contact for the company-appointed travel agency.
  • Assist with general queries and support relating to Concur for flights, accommodation, and car hire.

Project Management:
  • Lead ad-hoc projects for the organization as identified.
  • Lead and coordinate continual improvement initiatives.

Requirements:
  • At least 5 years' Office Management experience within a commercial or pharmaceutical organization.
  • 3+ years Project/Event Management experience in a professional/corporate environment.

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