Business Process Enhancement Specialist

1 day ago

Melbourne, Victoria, Australia beBeeBusiness Full time $125,000 - $175,000

Job Title: Business Process Enhancement Specialist

About the Role:

We are seeking an analytical and strategic Business Process Enhancement Specialist to drive operational efficiency and customer value through continuous improvement initiatives.

The ideal candidate will have experience delivering projects and reporting outcomes to senior leaders and customers, as well as strong analytical and commercial skills.

Key Responsibilities:

  • Identify, develop, and implement business process enhancements to drive operational efficiency and customer satisfaction.
  • Build and maintain a structured CI roadmap, ensuring initiatives are clearly documented, tracked, and reported.
  • Partner with operations teams to manage change effectively, delivering projects on time, within scope, and budget.
  • Lead stakeholder engagement activities – workshops, business operating reviews, and forums – to align priorities and co-design solutions.
  • Provide transparent updates to customers and senior management, ensuring visibility of progress and benefits delivered.
  • Support business case development, including cost-benefit analysis, business case documentation, and tender inputs.
  • Assess and support technology improvement initiatives that enhance service and efficiency.

Required Skills and Qualifications:

  • Experience delivering projects and reporting outcomes to senior leaders and customers.
  • Strong analytical and commercial skills, with ability to quantify benefits and support data-driven decisions.
  • Proven capability to manage stakeholders to drive change and deliver sustainable outcomes.
  • A passion for business process enhancement, safety, and customer service.

What We Offer:

  • Career development opportunities and mentoring programs.
  • Access to a range of benefits across dining, adventure, travel, and well-being.
  • A diverse and inclusive workplace where you can perform at your best.

About Us:

We are a leading logistics company committed to providing an inclusive and diverse workplace. We welcome and encourage applications from people of all backgrounds, identities, and perspectives.

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