Residential Support Worker

2 weeks ago

Broome, Australia Hope Community Services Full time
About the Opportunity

We are seeking a skilled and compassionate Residential Support Worker to join our team at Hope Community Services in Broome. As a key member of our staff, you will play a vital role in creating a safe and supportive environment for young people to thrive.

Job Description:
  • The primary function of this role is to work collaboratively with other staff to create a home environment that promotes positive life choices and supports young people in achieving their goals.
  • Facilitate activities and support young people to achieve their goals, developed in their strengths-based daily personalised program, and bail conditions whilst in the residential services.
  • When there are no young people residing in the Bail Service, staff actively engage young people in activities facilitated by local organisations to build rapport and build HOPE's reputation in the community, and/or support HOPE staff with community mentoring clients (if needed).

Shifts are varied, including weekday shifts, weekday evening/overnight shifts, and weekend day/overnight shifts. Staff work a mixture of shifts as part of their role.

Responsibilities:
  • Staff are to work within the Bail Practice Manual and HOPE policy to provide a safe environment for young people residing in the service and for co-workers.
  • Support up to 4 young people in a residential service when on shift. Support young people to achieve their goals and bail conditions through pro-social activities.
  • Support the facilitation of the strengths-based personalised program for the young person developed by the Coordinator.
  • Ensure regular conversations occur with each young person and Coordinator regarding their progress and satisfaction in implementing their activity plan.
  • Provide opportunities for young people to experience healthy lifestyle and recreational activities.
  • Be a role model to young people and provide them with non-judgmental and compassionate support.
  • Transport young people to and from programs and appointments, as required.
  • Support young people with supervised family visits (where approved and appropriate).
About You

To be successful in this role, you will need:

  • A minimum Certificate III in Community Services, Youth Work, AOD or similar qualification, or relevant level of experience (minimum 1 year in a similar role).
  • Experience in delivering services (programs) to young people (group or one-to-one).
  • Experience and/or willingness to work with young people with challenging behaviours.
  • Ability to communicate well with young people, and an understanding of Aboriginal culture.
  • Ability to use Microsoft Office programs and Client Management Systems for reporting and record-keeping.
  • Strong problem-solving skills to manage difficult situations.
  • Ability to prepare meals and maintain a clean and healthy environment.
  • Ability to engage in outdoor recreational activities.
  • An understanding of and adherence to working within personal and professional boundaries.
Salary Package:

$37.35 per hour + super + regional allowance of $5.57 per hour, plus salary packaging benefits and discounts with a major health insurance provider.

Benefits:
  • A competitive salary package and benefits.
  • Ongoing training and development opportunities.
  • A supportive and collaborative work environment.
  • The opportunity to make a real difference in your community.

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