Customer Service Representative

6 days ago

Mount Barker, South Australia Telstra Full time

At Telstra, we're looking for a talented Customer Service Representative to join our retail team. As a key member of our team, you'll be responsible for delivering exceptional customer experiences and providing tailored solutions to meet our customers' needs.

Key Responsibilities:

  • Provide outstanding customer service and support to customers in-store
  • Develop and maintain strong relationships with customers to understand their needs and preferences
  • Identify and communicate relevant products and services to customers
  • Meet and exceed sales targets and key performance indicators (KPIs)

What You'll Need:

  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and adapt to changing situations
  • Strong product knowledge and ability to learn and grow within the role
  • Positive and resilient approach to customer service

About Telstra:

We're a leading telecommunications company that's passionate about building a connected future for our customers. We're committed to creating a workplace culture that's inclusive, diverse, and supportive of our people's growth and development.

Why Work with Us:

  • Opportunity to work with a leading brand in the telecommunications industry
  • Competitive salary and benefits package
  • Opportunities for career growth and development
  • Flexible work arrangements and work-life balance

How to Apply:

If you're passionate about delivering exceptional customer experiences and have a strong desire to grow and develop within a dynamic team, we'd love to hear from you. Please submit your application, including your resume and a cover letter outlining your relevant skills and experience.

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