Concession Manager

2 days ago


Melbourne, Victoria, Australia Country Road Group Full time

**Job Title:** Concession Manager - Retail Leader Opportunity

 

**About the Role:

 

We are seeking an experienced and passionate retail leader to join our team as a Concession Manager at Myer Northland. As a Concession Manager, you will be responsible for leading a high-performing team to deliver exceptional customer experiences, drive sales growth, and maintain store operations excellence.

 

**Key Responsibilities:

 

• Lead a team of sales associates to achieve sales targets, provide coaching and feedback, and foster a positive and inclusive work environment.

 

• Manage store operations, including stock management, visual merchandising, and loss prevention, to ensure a seamless customer experience.

 

• Develop and implement strategies to attract, engage, and retain top talent, building a strong succession plan for the future.

 

• Foster strong relationships with customers, suppliers, and partners to drive business growth and improve customer satisfaction.

 

• Maintain a safe and healthy work environment, promoting wellbeing and safety for all employees and customers.

 

• Analyze data and reports to inform business decisions, identifying opportunities for growth and improvement.

 

• Collaborate with the broader Country Road Group team to share best practices, drive innovation, and achieve business objectives.

 

**Requirements:

 

To succeed in this role, you will need:

 

• 2+ years of retail leadership experience, preferably in a concession or department store environment.

 

• Strong leadership and coaching skills, with the ability to motivate and develop a high-performing team.

 

• Excellent communication and interpersonal skills, with the ability to build strong relationships with customers, colleagues, and partners.

 

• Ability to analyze data and reports, making informed decisions to drive business growth and improvement.

 

• Strong attention to detail, with the ability to manage multiple priorities and deadlines.

 

• A passion for fashion and retail, with a commitment to delivering exceptional customer experiences.

 

• Ability to work independently and as part of a team, with a flexible approach to work arrangements.

 

**What We Offer:

 

We offer a competitive remuneration package, including a base salary of $80,000 - $90,000 per annum, plus quarterly incentives and bonuses.

 

You will also enjoy:

 

• Seasonal product allowances and generous discounts on Country Road, Trenery, Politix, Witchery, and Mimco products.

 

• Excellent career progression opportunities across the Country Road Group, with access to leadership development programs and training.

 

• A dynamic and supportive work environment, with a focus on collaboration, innovation, and continuous learning.

 

**How to Apply:

 

If you are a motivated and experienced retail leader looking for a new challenge, please submit your application, including your resume and a cover letter outlining your experience and qualifications. We look forward to hearing from you



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