Senior Change Lead
3 weeks ago
About the Job
Senior Change Analyst is responsible for delivering end-to-end people change management on IT projects.
Key responsibilities include:
- Gathering and analysing data to contribute to change management plans and reporting
- Developing and implementing change impact assessments, mitigation actions and workforce transition plans to support employees moving to new ways of working
- Engaging with stakeholders to understand their requirements
- Drafting communications and support materials, including communications collateral, presentation materials, website copy, frequently asked questions, etc.
- Developing, coordinating, and delivering training, including developing training materials, delivering classroom training and collating feedback
- Supporting and participating in Program forums, Committees and Working Groups as required to ensure stakeholder interests are effectively represented
Experience and knowledge required:
- Minimum three years' experience delivering end-to-end people change management on IT projects
- Experience developing communication collateral for customers and internal staff
- Experience developing training and supporting materials
- Excellent presentation and people skills
- Experience partnering with project teams to successfully deliver projects and maintain momentum in the delivery of change
- Capability to build and maintain effective relationships with customers and internal and external stakeholders
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