Membership Director
2 weeks ago
We are seeking a highly motivated and customer-focused Membership Manager to join our team at Next Gen Health & Lifestyle Clubs in Ryde. As a key member of our club leadership team, you will be responsible for driving membership retention and growth, while delivering exceptional customer experiences.
Key Responsibilities- Develop and implement strategies to increase membership retention and acquisition
- Lead and manage the Reception/Member Concierge Team to ensure exceptional customer service
- Collaborate with the Sales Team to drive membership sales and growth
- Contribute to the development of club policies and procedures to ensure a positive member experience
- Manage membership administration, including debt collection and membership payments
- Represent the club as a brand ambassador for the Next Gen Product
- Strong customer service and problem-solving skills
- Well-developed negotiation and objection handling skills
- Experience working in a team environment
- A passion for the health, fitness, and lifestyle industry
- Excellent communication and interpersonal skills
- Previous experience in a sales/retention-based role would be advantageous
- Reporting capabilities and Excel know-how
- An excellent track record working with KPIs, targets, and sales goals
- A dynamic and supportive work environment
- Opportunities for professional growth and development
- A competitive salary and benefits package
- Access to our state-of-the-art facilities and equipment
- A fun and rewarding work environment
Please note that flexible working hours and a Working with Children Check are mandatory for this role. If you're passionate about delivering exceptional customer experiences and driving membership growth, we encourage you to apply.
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Membership Director
2 weeks ago
Ryde, Australia Next Gen Health & Lifestyle Clubs Full timeMembership Manager OpportunityWe are seeking a highly motivated and customer-focused Membership Manager to join our team at Next Gen Health & Lifestyle Clubs in Ryde. As a key member of our club leadership team, you will be responsible for driving membership retention and growth, while delivering exceptional customer service and experience.Key...
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Membership Director
3 weeks ago
Ryde, Australia Next Gen Health & Lifestyle Clubs Full timeAbout the RoleWe are seeking a highly motivated and customer-focused Membership Manager to join our team at Next Gen Health & Lifestyle Clubs in Ryde. As a key member of our club leadership team, you will be responsible for driving membership retention and growth, while delivering exceptional customer service and experiences.Key ResponsibilitiesDevelop and...
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Membership Director
3 weeks ago
Ryde, Australia Next Gen Health & Lifestyle Clubs Full timeAbout the RoleWe are seeking a highly motivated and customer-focused Membership Manager to join our team at Next Gen Health & Lifestyle Clubs in Ryde. As a key member of our club leadership team, you will be responsible for driving membership retention and growth, while delivering exceptional customer experiences.Key ResponsibilitiesDevelop and implement...
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Membership Director
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Membership Director
4 weeks ago
Ryde, Australia Next Gen Health & Lifestyle Clubs Full timeAbout the RoleWe are seeking a highly motivated and customer-focused Membership Manager to join our team at Next Gen Health & Lifestyle Clubs in Ryde. As a key member of our club leadership team, you will be responsible for driving membership retention and sales, while providing exceptional customer service to our members.Key Responsibilities:Develop and...
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Membership Director
4 weeks ago
Ryde, Australia Next Gen Health & Lifestyle Clubs Full timeAbout the RoleWe are seeking a highly motivated and customer-focused Membership Manager to join our team at Next Gen Health & Lifestyle Clubs. As a key member of our club leadership team, you will be responsible for driving membership growth and retention, while delivering exceptional customer experiences.Key ResponsibilitiesDevelop and implement strategies...
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Ryde, Australia Next Gen Health & Lifestyle Clubs Full time{"h1": "Sales Manager Opportunity at Next Gen Clubs", "p": "Are you a sales professional looking for a new challenge? We have an exciting opportunity for a Sales Manager to join our team at Next Gen Clubs. As a Sales Manager, you will be responsible for leading our Membership Consultants to achieve sales targets and providing exceptional customer service to...
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Sales Director
2 months ago
Ryde, Australia Next Gen Health & Lifestyle Clubs Full timeAbout the RoleWe are seeking a highly motivated and experienced Sales Manager to join our dynamic team at Next Gen Health & Lifestyle Clubs. As a Sales Manager, you will play a key role in driving sales growth and achieving business objectives.Key ResponsibilitiesExceed sales targets by selling new memberships and achieving set Key Performance Indicators...
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