Administrative Business Professional

This is a high-level administrative role that requires excellent communication and problem-solving skills. The Business Support Coordinator will provide exceptional support to the business through performing a range of tasks including administration, finance administration, and other related duties.

Key Responsibilities:

• Act as a first point of contact for all office and telephone enquiries from supporters, partners, suppliers, and the general public.
• Coordinate all office administration functions including stationery orders, couriers, maintenance requests, photocopier requirements, and staff onboarding processes.
• Maintain the central filing system of contracts and agreements with suppliers and grant providers.
• Support with the administration of grant agreements with beneficiaries, including drafting agreements, maintaining filing systems, and assisting with acquittal processes.
• Provide general administrative support to the Executive Director and Head of Operations, including maintaining registers, developing and distributing meeting agendas, collating and distributing board packs, and writing and distributing meeting minutes.
• Provide administrative support to the team to ensure the successful implementation of fundraising and engagement activities and events.
• Coordinate room bookings, refreshments, and IT needs for team meetings.
• Provide Eco Warden role for the organization, ensuring compliance with guidelines and acting as a conduit with the Southern Adelaide Local Health Network to maintain training and education required for all work, health, safety, and fire safety issues.

Financial Support:

• Reconcile daily cash/cheques, complete bank reconciliations, and bank deposits.
• Coordinate the accounts payable and receivable process.
• Process and receipt donations and other payments in Salesforce.
• Undertake tasks to complete end of month financial reporting, including credit card reconciliations and outstanding transactions.
• Act as a conduit between the organization and external accountant for day-to-day finance and accounting-related issues and escalate to the Head of Operations as required.

Operational Excellence:

• Perform all administration tasks associated with the role in a timely and effective manner, and to a high standard.

Requirements:

• 3-5 years prior relevant experience in a role that involves high empathy/service levels to clients, supporters, or the community.
• Prior exposure to an administration or finance-related role within a fundraising environment or similar business.
• Sound problem-solving and decision-making skills.
• Passionate about the organization's vision and values and genuine desire to improve the health of our community.
• Ability to establish and maintain positive and effective working relationships across a highly diverse group of stakeholders.
• Ability to inspire people to support the organization.
• A positive 'can do' attitude and caring disposition with the ability to display kindness and empathy in all dealings.
• Upbeat, friendly, courteous, and respectful phone manner as well as comforting personal demeanor.
• Highly competent in the use of MS Suite Office Applications and Outlook as well as exposure to database software.
• Time management skills and ability to work under pressure with a sense of urgency to meet deadlines in a fast-paced environment.
• Exceptional attention to detail.

Benefits:

• Be part of a purpose-driven business passionate about their vision.
• A team culture that supports growth and development.
• Opportunity to make a significant difference.
• Supportive team environment with inspiring work and projects.
• Salary packaging and discounted carparking rate.