
Financial Services Support Specialist
2 weeks ago
We are seeking an experienced Client Support Specialist to join our Private Wealth team.
This role involves providing day-to-day support to a Financial Adviser, managing client administration and service delivery. The successful candidate will have excellent organisational skills, be highly attentive to detail, and possess a strong understanding of financial advice processes and compliance obligations.
- About the Role
- Provide administrative support to a Financial Adviser, including coordinating client meetings and preparing documentation.
- Manage client workflows, maintain compliance standards, and ensure a seamless and professional client experience.
- Liaise with clients, product providers, and internal stakeholders to ensure timely and professional communication.
- Maintain accurate client records in accordance with regulatory requirements.
Key Responsibilities:
- Support the Financial Adviser in delivering exceptional client service.
- Prepare and coordinate documentation for client meetings, including Statements of Advice (SOAs) and review packs.
- Manage the implementation of advice and ongoing client requests with accuracy and urgency.
- Liaise with clients and internal stakeholders to ensure effective communication.
Requirements
- Qualifications and Experience
- Minimum 2+ years' experience in a client services or adviser support role within financial planning or wealth management.
- Degree in a relevant field or equivalent experience.
Benefits
- Award-Winning Culture
- Opportunities for career growth and professional development.
- Flexible working options to achieve a better work-life balance.
About You
- Highly organised and efficient with excellent time management skills.
- Strong attention to detail and ability to multitask.
- Excellent communication and interpersonal skills.
- Proficient in Microsoft Office Suite and CRM systems.
Why Join Our Team?
- Be part of a dynamic and supportive team environment.
- Contribute to the success of a reputable financial institution.
- Enjoy a range of benefits and rewards.
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