Homeless Housing Solutions Coordinator

9 hours ago

Geelong, Victoria, Australia beBeeVeteran Full time $88,000 - $118,988
Make a Difference in the Lives of Veterans

At our organisation, we are committed to supporting military veterans and their families. As a Veteran Housing and Support Officer, you will play a vital role in making a positive impact in the lives of those who have served.

About the Role:

The Veteran Housing and Support Officer is responsible for acting as the first point of contact for veterans and their families seeking housing services or other support services to address homelessness or housing instability. You will assess needs, make referrals, and monitor the success of supports put in place.

  • Key Responsibilities:
  • Manage intake, assessment, and coordination of support for veterans and their families.
  • Build and maintain effective relationships with veterans, service providers, external organisations, and internal teams to facilitate smooth referrals.
  • Oversee the housing waitlist and determine eligibility for housing and services.
  • Coordinate and deliver prevention and early intervention programs.
  • Maintain accurate records in the CRM system.

What We're Looking For:

To be successful in this role, you will be kind, customer-service-focused, and thrive in a dynamic environment. You will also have:

  • Qualifications or experience in the community/social housing sector, with a strong understanding of homelessness, social/affordable housing, and working with clients facing complex needs.
  • Demonstrated ability to communicate effectively and deal with challenging behaviours.
  • Excellent problem-solving and troubleshooting skills, with the ability to interpret and present data clearly.
  • Strong understanding of relevant legislation and regulations, with a commitment to continuous improvement and professional development.
  • Ability to manage a demanding workload, meet deadlines, work under pressure, and collaborate effectively both independently and as part of a team.
  • Current Victorian Driver's Licence.
  • Willingness to undergo a National Police Check and Working with Children Check (Vic) and provide proof of rights to work in Australia.

Why Join Us?

As a Veteran Housing and Support Officer, you will have the opportunity to work with a dedicated team committed to supporting veterans and their families. You will be working in a dynamic and supportive environment that values your contributions and offers opportunities for growth and development.

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