Cultivating Exceptional Support

5 days ago

Melbourne, Victoria, Australia beBeeSupport Full time $55,000 - $91,000
Student Engagement Advisor

ACAP is Australia's leading independent provider of tertiary education, delivering accredited courses in psychology, counselling, coaching, criminology, social work, law, and business management and leadership (MBA).

We are seeking a highly motivated and organised Student Engagement Advisor to join our team for a 3-month contract. This role works closely with our evening Workshops, maintaining a positive welcoming presence in our main foyer and assisting with tutor or student enquiries.

The Student Engagement Advisor is an integral member of a close-knit team, driven by a shared commitment to providing exceptional support and guidance to students.

Key Responsibilities:

- Supporting daily with inbound student queries across the various service channels.
- Processing administrative tasks and data entry
- Customer Service at the main reception desk

Requirements:

- Proven track record of delivering exceptional customer service
- Excellent attention to detail and high level of accuracy in all administrative activities
- Demonstrated computer literacy including advanced MS Office suite and ideally student records software
- Ability to work as part of a team and in a way that is flexible and adaptable
- Ideally have experience in a tertiary education environment

Benefits:

- Genuine flexibility with on-campus working arrangements
- Health and well-being packages, including free counseling for employees and family, discounted gym membership, movie tickets, travel, hotels, and insurance
- Salary packaging and novated leasing

Diversity and Inclusion:
If this opportunity could be your next ideal career move, we would love to hear from you.

How to Apply:

- Submit your CV and optional cover letter outlining your suitability and interest

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