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Customer Service Representative

2 months ago


Roma, Australia Ampol Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Attendant at our Roma Depot. As a key member of our Distribution Business, you will be responsible for providing exceptional service to our customers, ensuring a safe and secure environment, and maintaining a clean and welcoming store appearance.

Key Responsibilities
  • Deliver high-quality customer service, creating memorable experiences and exceeding customer expectations
  • Maintain store presentation, including cleaning and organizing the store, and ensuring a clean and welcoming environment
  • Authorise fuel pumps, handle cash transactions, and perform general housekeeping duties
  • Stock fill and rotation, and understand and comply with Ampol's policies and procedures
About You

We are looking for someone who is happy and friendly, has a passion for customer service, takes pride in their work, and can multi-task and work unsupervised. You should be reliable, professional, enthusiastic, and willing to give everything a go. If you're early in your career, returning to work, or looking for a change, this could be a great opportunity to consider.

Key Skills and Experience
  • Retail experience and excellent customer service skills
  • Well-developed written and oral communication skills, and general computer literacy

We're an equal opportunity workplace, celebrating diversity and inclusion. We welcome applications from people of all ages, cultural backgrounds, and diverse sexualities and genders. We highly encourage Aboriginal and Torres Strait Islander peoples to apply for roles with Ampol.