Personalized Guest Experience Host

1 week ago

Brisbane, Queensland, Australia beBeeHospitality Full time $45,000 - $78,000

Are you an outgoing and charismatic individual who thrives in fast-paced environments?

We are currently seeking a skilled Porter/Concierge to join our team at Ovolo The Valley. As the face of our hotel, you will be responsible for delivering exceptional guest experiences and ensuring that every visitor feels welcome and valued.

The ideal candidate will possess excellent communication skills, a warm and friendly demeanor, and the ability to multitask with ease. Previous experience in a similar role is essential, and proficiency in IT systems and manual driving licenses is highly desirable.

About the Role:

This is a unique opportunity to join a dynamic and growing team in a leading lifestyle hotel brand. As a Porter/Concierge, you will have the chance to make a real impact on our guests' stays and contribute to the overall success of our hotel. You will work closely with other departments to ensure seamless operations and provide top-notch service to our visitors. Your energy, enthusiasm, and commitment to excellence will shine through in everything you do.

Key Responsibilities:

- Provide personalized guest services, including check-in, concierge assistance, and general support
- Maintain high standards of cleanliness, organization, and attention to detail
- Develop and maintain relationships with regular guests and stakeholders
- Collaborate with other departments to resolve issues and improve overall guest satisfaction
- Stay up-to-date with local events, attractions, and promotions to recommend to guests

Benefits:

- Competitive salary and benefits package
- Opportunities for career growth and professional development
- A dynamic and supportive work environment
- Recognition and rewards for outstanding performance
- Comprehensive training and support to ensure your success

Ovolo Hotels:

We are a rapidly expanding lifestyle hotel brand with properties across Australia, Hong Kong, and Indonesia. Our mission is to redefine the hospitality industry by providing exceptional experiences and exceeding expectations. We value creativity, innovation, and teamwork, and we're committed to making a positive impact on our communities.

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