Product Development Specialist

6 days ago

Saint Leonards, Victoria, Australia beBeeProductManagement Full time $90,000 - $120,000
Job Description

We are seeking a skilled Product Management Specialist to join our team.

The ideal candidate will have a strong background in product development and management, with excellent analytical and problem-solving skills.

Responsibilities include:

  • Supporting the tactical and strategic Prepaid relationship for the airline sector;
  • Leading and contributing to client-facing regular meeting cadence;
  • Liaising with internal stakeholders and clients marketing teams for end-to-end marketing campaign management;
  • Providing escalation support for client complaints and customer issues;
  • Working closely with our internal technical & engineering teams to resolve technical issues;
  • Preparing client reporting per agreed contractual cadence;
  • Researching, analysing, and summarising customer data and creating relevant reports, including trends and insights;
  • Undertaking competitor intel activities to drive product development opportunities;
  • Developing knowledge of wider Mastercard products and services;
  • Providing support to Project Manager during project implementations;
  • Asking meaningful and appropriate questions to understand and translate requirements into desired functionality;
  • Demonstrating ability to document basic business problems encountered on a day-to-day basis in a simple format;
  • Demonstrating basic understanding of own local market, payments industry and keeping self up-to-date on latest occurrences;
  • Taking initiative to build relationships with own team, contributing ideas in meetings and developing relationships with key internal partners within an assigned area;

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