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Administrative Assistant

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Melbourne, Victoria, Australia Textronaviation Full time

About the Role:

We are seeking a detail-oriented Customer Service Support Staff to assist the Customer Service Managers and upcoming iMRO transition in a dynamic general aviation environment.

This role involves customer invoicing, providing administrative support, and ensuring smooth coordination between departments to enhance customer satisfaction and operational efficiency.

Responsibilities include assisting Customer Service Managers with daily administrative tasks and customer interactions, as well as maintaining and updating customer records, work orders, and service documentation.

You will generate, review, and process customer invoices accurately and in a timely manner, ensuring accurate recording of labor, parts, and other costs associated with aircraft maintenance services.

Strong collaboration and communication skills are essential for this role, as you will work closely with the finance department to resolve any discrepancies related to billing and payments.

We offer a competitive total rewards package that includes pay, innovative benefits, and opportunities for career growth and development.