Administration Assistant

Requisition ID 49397 - Posted - On Going Period (L) - On Going Part Time (PT)

Reference Number: 49397: Administration Assistant
Employment Type: On Going Part Time (PT)
Location: Northern Health (All Campuses)

About Northern Health:

As an organisation we have a clear focus on how we service and partner with our community, including our strategy of helping the community stay well when at home. Our reputation of community minded, inclusive and progressive is matched to none.

Northern Health is located in the rapidly growing northern suburbs with projected growth the biggest in the state. With a booming, culturally rich and diverse community, and less than an hour's drive from the CBD, Melbourne's North is fast becoming the place to be

The Role:

An exciting opportunity exists for an enthusiastic Administration Assistant to join the Residential InReach Team at Northern Health.

The Administration Assistant works within the Hospital Without Walls Division in Residential InReach to provide staffing support specifically to Clinicians and Managers.

Administration aspects of this role will be varied and will include data entry, phone and email communication with our consumers, clinical staff and external providers.

This position is Part-Time including weekends and public holidays.

This position is responsible for:

• Utilising relevant software programs including HMS, CPF, iPM, Microsoft Office suite (in particular, Excel)
• Maintaining accurate administration practices and entry of patient information into the appropriate IT Applications
• Working and liaising with Community program managers, clinicians and administrative staff in performing daily tasks
• Following established processes for the relevant area in undertaking daily work as directed by supervisor
• The position is based at Epping; however, staff may be required to travel and work across the various Northern Health campuses, programs, and partner organisations.

To be successful in this role you will have:

• Be motivated, flexible, adaptable and available weekends
• Excellent communication and interpersonal skills.
• Courteous and friendly customer-focused communication.
• Demonstrated ability to problem solve and prioritise workload.
• Demonstrated ability to work independently as well as collaboratively as part of a team to provide accurate, timely and responsive administration support.
• Experience in a receptionist or customer service role, preferably in a healthcare setting.

Next Steps . .

If this opportunity sounds like the next step in your career, then we would love to hear from you. Please click on the 'Apply' button and follow the prompts.

For further details, please refer to the Position Description or alternatively contact: Kylie Mutz Residential InReach Team Leader on 84058712.

Applications close on 31 March 2025.

Why work at Northern Health?

We offer a range of benefits to support and reward staff both personally and professionally, which includes:

• Health and Wellbeing programs, including our 'Thrive' program
• Flexibility in the workplace and extra leave options and support
• An inclusive and culturally safe space
• State of the art facilities and campus partnerships
• A commitment to ongoing professional development through our 'Learning Labs'
• Access to salary packaging, EAP and our online library

For a glimpse of life at NH, click here.

Work with us Northern Health is an equal opportunity employer and is committed to attracting and retaining a diverse workforce which reflects the community we serve. Applications from Aboriginal and Torres Strait Islander people, as well as applicants who are LGBTIQ+, who have different abilities, or are from culturally and Linguistically Diverse Backgrounds are encouraged.

All employees of Northern Health must comply with the health service's Staff Health / Workforce Immunisation procedure (as amended from time to time) together with any relevant State Government and Departmental directives. This requires all employees to be vaccinated for various diseases such as, but not limited to influenza.