Cycling Community Liaison

1 day ago

Sydney, New South Wales, Australia beBeeAmbassador Full time $60,000 - $80,000
Customer Experience Ambassador

Redefine customer interactions in our vibrant Clubhouses.

The Role
  • Deliver exceptional service by building and nurturing relationships with all visitors.
  • Maintain consistency across retail and café spaces, creating a seamless experience.
  • Drive sales growth by understanding customer needs and providing tailored solutions.
  • Offer expert product knowledge and personalized recommendations.
  • Create a welcoming environment where cycling enthusiasts can thrive.
  • Communicate positively about the brand at all times, promoting its values.
  • Maintain high visual merchandising and housekeeping standards.
  • Contribute to planning and delivering engaging rides and events.

About You:

  • Experience working in luxury retail environments.
  • Passion for delivering outstanding customer experiences.
  • A proven track record of achieving results and exceeding expectations.
  • Personable, friendly, and approachable demeanor.
  • Ability to prioritize tasks and demonstrate initiative.
  • Familiarity with the Rapha brand is essential.

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