Women's Luxury Concession Manager

3 weeks ago

Manningham, Australia Frontline Retail Melbourne Full time
About the Role

We are seeking a highly skilled and experienced Women's Luxury Concession Manager to join our team at Frontline Retail Melbourne.

As a Women's Luxury Concession Manager, you will be responsible for providing exceptional customer service, creating a warm and inviting atmosphere for our clientele, and building long-lasting relationships with clients.

You will be responsible for:

  • Providing outstanding customer service and creating a personalized shopping experience for our clients.
  • Assisting customers in finding the perfect pieces and offering styling advice and product knowledge.
  • Building and nurturing relationships with clients to ensure a memorable shopping experience.
  • Maintaining the store's appearance and ensuring displays are impeccable and stock is beautifully presented.
  • Collaborating with a diverse team to achieve store goals and enhance the customer journey.
  • Utilizing your store management experience to support team leadership and operational excellence.
  • Staying updated on the latest fashion trends and product lines.
About You

We are looking for a candidate with:

  • Previous experience within luxury retail, open to Client Advisors and above.
  • Exceptional communication and interpersonal skills.
  • A keen eye for fashion and an understanding of the luxury market.
  • A proactive and positive attitude, with a dedication to exceeding customer expectations.
  • Ambition to grow and progress within the company.
The Benefits

We offer:

  • Competitive salary with attractive commission and uniform provided.
  • Comprehensive training and ongoing development opportunities.
  • A supportive and collaborative team environment.
  • Generous staff discounts on stunning collections.
  • The chance to be part of a globally recognized luxury brand.
  • Clear pathways for career progression within the business.

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