Support Services Officer

3 days ago

Sydney, New South Wales, Australia beBeeAdministration Full time $64,046 - $66,170
Support Services Officer Role

We are seeking a skilled and dedicated individual to join our team as a Support Services Officer. As the heartbeat of our oral health clinics, you will provide exceptional support to patients and staff, ensuring that our clinics run smoothly and efficiently.

This is an exciting opportunity for someone who is passionate about delivering high-quality healthcare services to diverse communities in Western Sydney. You will play a vital role in managing bookings, records, and patient flow, as well as providing administration support to our oral health teams.

About the Role
  • Deliver vital admin and reception support to oral health clinics
  • Register patients and manage appointments
  • Handle referrals and waitlists efficiently
  • Maintain accurate dental and health records
  • Communicate with patients and clinical staff
  • Support complaint resolution and meetings
About Our Team

We are a dedicated team of healthcare professionals committed to delivering high-quality patient-centered care. We value collaboration, respect, and empowerment, and we strive to create a positive and inclusive work environment.

We provide primary, secondary, and tertiary health care to over a million residents in the Greater Western Region. We are committed to innovation and excellence in service delivery.

What We Are Looking For
  • A minimum of 12 months experience in a Dental or Medical administration role
  • Demonstrated computer skills with experience in database/patient management systems
  • Proven commitment to the provision of quality customer service
  • Capacity to self-manage, prioritise, and multitask in a high-volume, demanding team environment
  • Excellent communication skills and demonstrated ability to interact with a range of individuals

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