Customer Service Representative

4 weeks ago


Perth, Western Australia Canon Full time

About the Role

We are seeking a highly reliable and detail-oriented individual to join our team as a Customer Service Team Member. As a key member of our mailroom team, you will be responsible for efficiently handling and sorting mail, ensuring accurate distribution and timely delivery within the organisation.

Key Responsibilities:

  • General administrative duties, including data entry and mail sorting
  • Mail and courier pickups and deliveries to various points in multiple sites
  • Preparation of mailbags for internal and interstate offices
  • Courier bookings and lodgements with various courier companies
  • Dealing with customer enquiries and responding to incoming calls in the mailroom
  • Maintaining office equipment, office supplies, and stationery
  • Light cleaning duties and assisting with filing and maintenance of document files
  • Data entry and general administrative duties

About You

To be successful in this role, you should display a positive "can-do" attitude and be a highly reliable individual. You should have a keen eye for details and excellent time management skills. You should also have a good level of computer literacy, particularly with using Microsoft Word and Excel.

Key Skills and Experience:

  • Australian Citizenship
  • Previous mailroom experience and familiarity with working in an office environment
  • Computer literacy, particularly with using Microsoft Word and Excel
  • High level of attention to detail and excellent time management skills
  • Ability to work autonomously and under pressure to achieve stringent service standards
  • Punctual, reliable, and hardworking
  • Fitness to lift large packages

In return, you will have the opportunity to join a highly regarded global brand committed to investing in its people's learning and development.



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