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Virtual Travel Designer

2 weeks ago

Darwin, Northern Territory, Australia beBeeTravelDesigner Full time $40,000 - $80,000

Career Opportunity: Virtual Travel Designer

Job Summary:

We are seeking a skilled and detail-oriented Virtual Travel Designer to join our team. As a key member of our operations, you will be responsible for crafting personalized travel itineraries that meet the unique needs and preferences of our clients.

Key Responsibilities:
  • Client Consultation: Engage with clients via phone calls, emails, and virtual meetings to understand their travel requirements, interests, and expectations.
  • Itinerary Planning: Design customized travel itineraries that include flights, accommodations, cruises, excursions, and other activities.
  • Booking Management: Handle all aspects of travel reservations, changes, and cancellations using online booking platforms and supplier portals.
  • Customer Support: Provide timely and courteous support before, during, and after travel, resolving any issues that arise with professionalism.
  • Product Knowledge: Stay current on travel destinations, policies, packages, and promotions to offer informed recommendations.
  • Sales & Upselling: Promote upgrades, travel insurance, add-ons, and exclusive deals to enhance the client's experience.
  • Administrative Tasks: Maintain accurate records of client profiles, payments, confirmations, and communications.
  • Relationship Building: Develop and nurture long-term relationships with clients to encourage repeat business and referrals.
Requirements:
  • Prior experience in travel, hospitality, sales, or customer service is preferred but not required.
  • Passion for travel and helping others plan memorable trips.
  • Excellent verbal and written communication skills.
  • Ability to work independently in a remote environment.
  • Strong attention to detail, organizational skills, and problem-solving ability.
  • Familiarity with travel booking systems or willingness to learn quickly.
  • Bilingual a plus (not required).
Perks & Benefits:
  • Work from anywhere with flexible scheduling.
  • Access to travel industry discounts and training.
  • Potential for commission and performance-based bonuses.
  • Ongoing mentorship and professional development opportunities.