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Front Office Professional

1 month ago

Fraser Island, Australia SeaLink K'gari (Fraser Island) Full time
About the Opportunity
At SeaLink K'gari (Fraser Island), we're seeking a highly skilled Guest Service Agent to join our dynamic Front Office team on this beautiful World Heritage listed island. With its cool rainforests, freshwater lakes, and stunning beaches, K'gari is the ultimate work-life destination.

This permanent part-time position offers an attractive salary package of around $45,000-$60,000 per annum, depending on experience, making it an excellent opportunity for those looking to relocate to paradise.

Key Responsibilities
- Greet all guests in a professional and friendly manner, ensuring exceptional customer service.
- Allocate rooms accurately and efficiently, ensuring a seamless guest experience.
- Welcome guests to the resort, providing them with information and assistance as needed.
- Direct guests to the appropriate check-in area, coordinate bus arrivals and departures, and manage phone calls in a timely and professional manner.

Requirements
- Exceptional time management skills and ability to multitask in a fast-paced environment.
- Excellent communication and interpersonal skills, with the ability to work effectively with colleagues and guests from diverse backgrounds.
- High level of customer service and work ethic, with a strong commitment to delivering exceptional results.
- Demonstrated experience in a similar role in a large hotel or resort-based environment, with knowledge of property management systems and daily cashiering procedures.

Benefits
- Affordable island living with accommodation, meals, and Wi-Fi included in the rental fee of $150.44 per week.
- Annual travel allowance of $1,000 to explore the surrounding region.
- Exclusive discounts on resort dining, bars, retail, and spa facilities.
- Opportunities for career growth and development through our employee training programs.

About Us
We're committed to providing meaningful and sustainable employment opportunities that celebrate diversity and inclusion. Our goal is to create a workplace culture that values and respects the unique talents and perspectives of our team members. If you're passionate about delivering exceptional customer service and working in a dynamic team environment, we encourage you to apply for this exciting opportunity.