Senior ITSM Specialist

2 weeks ago

Sydney, New South Wales, Australia beBeeExpertise Full time $145,000 - $185,000
ServiceNow Expert Wanted

We are seeking a highly experienced ServiceNow consultant with deep expertise in IT Service Management, Configuration Management Database, and IT Asset Management.

  • Lead the implementation of ITAM, CMDB, and ServiceNow integration initiatives to align IT processes with business objectives.
  • Provide hands-on technical leadership in ServiceNow development, including Glide scripting, Business Rules, Client Scripts, UI Policies, Script Includes, Access Controls, and Service Portal configuration.
  • Drive best practices across ServiceNow CMDB, Discovery, and CSDM architecture, including data modelling and module utilisation.
Requirements:
  • 10+ years of experience in ITSM, CMDB, and ServiceNow platform development.
  • Proven expertise in ServiceNow integrations and custom application development.
  • Strong technical proficiency across ITAM, CMDB, and related ServiceNow modules.
  • Deep knowledge of ServiceNow Discovery and CSDM framework.
  • Excellent communication and stakeholder engagement skills.
Desirable Skills:
  • Additional experience with ServiceNow HAM, CSM, and reporting capabilities.
  • Broader background in enterprise IT infrastructure and tool administration.

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