Senior ServiceNow IT Specialist

4 days ago

Sydney, New South Wales, Australia beBeeExpert Full time $138,000 - $186,000
Senior ServiceNow Consultant

We are seeking a highly experienced professional with deep expertise in IT Service Management (ITSM), Configuration Management Database (CMDB), and IT Asset Management (ITAM).

This is a senior consulting role working within a large enterprise environment, providing leadership across ServiceNow implementations and integrations to optimise IT operations.

  • Lead initiatives to align IT processes with business objectives.
  • Provide hands-on technical leadership in ServiceNow development, including Glide scripting, Business Rules, Client Scripts, UI Policies, Script Includes, Access Controls, and Service Portal configuration.
  • Drive best practices across ServiceNow CMDB, Discovery, and CSDM architecture, including data modelling and module utilisation (CSM, SOW, HAM, and Reporting).

Requirements:

  • 10+ years' experience in ITSM, CMDB, and ServiceNow platform development.
  • Proven expertise in ServiceNow integrations and custom application development.
  • Strong technical proficiency across ITAM, CMDB, and related ServiceNow modules.
  • Deep knowledge of ServiceNow Discovery and CSDM framework.
  • Excellent communication and stakeholder engagement skills, with the ability to translate business needs into technical solutions.

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