Senior Travel Operations Manager

3 days ago


Elizabeth, Australia Royal Automobile Association Full time

About Us

The Royal Automobile Association is one of South Australia's most iconic brands, trusted by members for over 120 years. We're proud to be SA born-and-bred, with a history that dates back to 1903.

We've come a long way since our humble beginnings, diversifying to better help our members and community. Our goal? To make life better for South Australians. That's why we're proud to offer a range of services to our 820,000+ members, including travel, energy, solar, and battery solutions, electric vehicle charging, and more.

As one of the state's largest employers, we have over 1300 employees working across our local sites at Mile End, RAA Place (CBD), Adelaide Airport, and our many retail and travel shops. With new office spaces in the city and city fringe in the works, and a buzzing people-first culture, we're proud to be the State's #1 Employer Brand.

About the Role

We're seeking an experienced Senior Travel Operations Manager to join our team in Elizabeth. As a key member of our leadership team, you'll be responsible for providing direction and motivation to your team members, assisting with staff development through on-the-job coaching and performance improvement plans.

You'll also manage your own portfolio of new and existing clients, leading by example with outstanding service backed by strong product knowledge. In addition, you'll:

  • Direct, motivate, and monitor team members, providing feedback and coaching when required.
  • Ensure team members consistently achieve allocated sales targets and minimum benchmarks.
  • Solve escalated customer concerns to maintain high levels of customer satisfaction.
  • Create and manage end-to-end travel bookings tailored to each customer's needs.
  • Achieve and exceed personal sales targets.

About You

We're looking for a confident and passionate self-motivated individual who enjoys working in a high-performing culture. You'll need:

  • Certificate in Travel Tourism or relevant qualification.
  • Demonstrated experience in travel consulting in both consultant and leadership capacities.
  • A strong desire to motivate, inspire, and lead a team.
  • A proven track record of sales achievement in the travel industry.
  • Strong interpersonal skills with a reputation for making things happen.

What We Offer

We love our people at RAA and believe they should be rewarded for being part of the RAA family. Some of our employee benefits include:

  • Family travel opportunities – see the world.
  • Terrific pay structure that includes high Guaranteed Earnings paid fortnightly, plus bonuses for achieving Monthly Sales Targets.
  • Free RAA premium road service.
  • Generous discounts on RAA products and services.
  • Flexible Work Arrangements.
  • 12 weeks paid parental leave.
  • Ongoing Training & Development Opportunities & Study Support Program.

Location: Elizabeth, SA
ID: 2844-465
Job Type: Full-Time/Regular



  • Elizabeth, Australia Royal Automobile Association of South Australia Full time

    We are seeking a highly motivated and experienced Senior Travel Operations Manager to lead our travel team.About the RoleAs a key member of our team, you will be responsible for providing strategic direction and guidance to your team members, ensuring they consistently achieve allocated sales targets and minimum benchmarks.You will also manage your own...


  • Elizabeth, Australia Royal Automobile Association Full time

    As a Senior Travel Operations Manager with the Royal Automobile Association, you will play a pivotal role in driving sales growth and delivering exceptional customer experiences.About the RoleThis permanent full-time opportunity is based in Adelaide, South Australia, and offers a competitive salary package, including base salary and superannuation.You will...


  • Elizabeth, Australia Royal Automobile Association Full time

    About UsWe're a South Australian icon, trusted by members for over 120 years. Our goal is to make life better for our community.Our diverse services include travel, energy, solar, and more. We're passionate about road safety and employee advocacy.We're one of the state's largest employers, with 1300+ staff across multiple locations.Your New RoleWe're seeking...


  • Elizabeth, Australia Royal Automobile Association of South Australia Full time

    We're seeking an experienced Senior Travel Operations Manager to lead our Elizabeth Shop RAA Travel team.This is a permanent full-time role that offers a competitive salary, superannuation, and incentives.You'll be accountable for providing direction and motivation to your team members, assisting with staff development through on-the-job coaching and...


  • Elizabeth, Australia Royal Automobile Association of South Australia Full time

    About the RoleWe are seeking a highly skilled and motivated Senior Travel Portfolio Manager to lead our team at RAA. As a key member of our leadership team, you will be responsible for managing a portfolio of new and existing clients, providing exceptional service and building strong relationships with our customers.Key ResponsibilitiesDirect, motivate and...


  • Elizabeth, Australia Royal Automobile Association Full time

    About RAAWe're one of South Australia's most iconic brands, trusted by members for over 120 years. Our goal is to make life better for South Australians.We offer a range of services to our 820,000+ members, including travel, energy, solar and battery, electric vehicle charging, and more.Our CultureWe have a people-first culture and are proud to be the...


  • Elizabeth, Australia Royal Automobile Association of South Australia Full time

    Role OverviewWe are seeking a highly motivated and experienced travel professional to lead our Elizabeth Shop RAA Travel team in South Australia.About the RoleThis is a permanent, full-time position offering a base salary of $85,000 plus superannuation and incentives. As a key member of our team, you will be responsible for providing direction and motivation...


  • Elizabeth, Australia Royal Automobile Association of South Australia Full time

    About the RoleWe are seeking a highly skilled and motivated Travel Team Manager to lead our Elizabeth Shop RAA Travel team.This is a permanent full-time role that offers a base salary plus superannuation and incentives.As a Travel Team Manager, you will be accountable for providing direction and motivation to your team members, assisting with staff...


  • Elizabeth, Australia Royal Automobile Association of South Australia Full time

    Unleash Your Leadership PotentialAbout the Role:We are seeking an exceptional Travel Team Manager to lead our Elizabeth Shop RAA Travel team. As a key member of our organization, you will be accountable for providing direction and motivation to your team members, assisting with staff development through on-the-job coaching and performance improvement...


  • Elizabeth, Australia Royal Automobile Association of South Australia Full time

    Senior Role in Travel Team ManagementWe are seeking a seasoned and ambitious travel professional to lead our team at RAA, delivering exceptional customer experiences through expert guidance and strategic leadership.About the RoleThis is a permanent, full-time opportunity with a competitive salary and benefits package. You will be responsible for managing...


  • Elizabeth, Australia Royal Automobile Association Full time

    We are seeking a confident and passionate individual to lead our Elizabeth Shop RAA Travel team as a Lead Travel Operations Manager.About the RoleThis is a permanent full-time role with a base salary + Super + Incentives package, ensuring you will be rewarded for your hard work and dedication.You will be accountable for providing direction and motivation to...


  • Elizabeth, Australia Royal Automobile Association of South Australia Full time

    About the RoleWe are seeking an experienced Executive Travel Operations Manager to lead our Elizabeth Shop RAA Travel team.As a key member of our leadership team, you will be responsible for directing and motivating your team members to consistently achieve allocated sales targets and minimum benchmarks.You will also manage your own portfolio of new and...


  • Elizabeth, Australia Royal Automobile Association Full time

    Embark on a thrilling career opportunity as a Global Travel Operations Director at Royal Automobile Association (RAA). With an estimated salary of $85,000 - $110,000 per annum, this role offers a lucrative package that matches your skills and experience.About the Role:We are seeking a seasoned professional to lead our travel operations team. As Global Travel...


  • Elizabeth, Australia Royal Automobile Association of South Australia Full time

    About the RoleWe are seeking a Senior Travel Portfolio Manager to lead our Elizabeth Shop RAA Travel team. This is a permanent full-time role with a base salary, superannuation, and incentives.Key ResponsibilitiesProvide direction and motivation to team members, assisting with staff development through on-the-job coaching and performance improvement...


  • Elizabeth, Australia RAA Full time

    About UsAt RAA, we're proud to be one of South Australia's most iconic brands, trusted by members for over 120 years. Our goal is to make life better for South Australians. We offer a range of services to our 820,000+ members, including travel, energy, solar and battery, electric vehicle charging, our RAA Rewards program and more.


  • Elizabeth, Australia RAA Full time

    Unlock Your Potential as a Travel Portfolio ManagerWe are seeking a highly motivated and experienced Travel Portfolio Manager to lead our team of travel consultants. This is an exciting opportunity to work for a reputable company with a strong presence in South Australia, offering a range of services to over 820,000 members.About UsRAA is one of South...

  • Travel Team Manager

    4 weeks ago


    Elizabeth, Australia RAA Full time

    **Lead the Elizabeth Shop RAA Travel team**: - **Permanent full-time role**: - **Base salary + Super + Incentives** **Your new opportunity** Reporting to the Regional Travel Manager, you will be accountable for providing direction and motivation to your team members, assisting with staff development through on the job coaching and performance improvement...

  • Travel Team Manager

    4 weeks ago


    Elizabeth, Australia Royal Automobile Association Full time

    Current Vacancies Elizabeth, SA • ID: 2844-465 • Full-Time/Regular Lead the Elizabeth Shop RAA Travel team Permanent full-time role Base salary + Super + Incentives Your new opportunity Reporting to the Regional Travel Manager, you will be accountable for providing direction and motivation to your team members, assisting with staff...


  • Elizabeth, Australia Royal Automobile Association Full time

    Lead the Elizabeth Shop RAA Travel TeamAt Royal Automobile Association, we're committed to making life better for South Australians. As a key member of our team, you'll have the opportunity to lead our Elizabeth shop and drive sales growth in your region.About the Role:Direct and motivate a high-performing team to achieve allocated sales targets and minimum...

  • Travel Team Manager

    4 weeks ago


    Elizabeth, Australia RAA Full time

    Lead the Elizabeth Shop RAA Travel team Permanent full-time role Base salary + Super + Incentives Your new opportunity Reporting to the Regional Travel Manager, you will be accountable for providing direction and motivation to your team members, assisting with staff development through on the job coaching and performance improvement plans. You will also...