Senior Travel Operations Manager

2 weeks ago


Elizabeth, Australia Royal Automobile Association of South Australia Full time

Role Overview


We are seeking a highly motivated and experienced travel professional to lead our Elizabeth Shop RAA Travel team in South Australia.


About the Role


This is a permanent, full-time position offering a base salary of $85,000 plus superannuation and incentives. As a key member of our team, you will be responsible for providing direction and motivation to your team members, assisting with staff development through on-the-job coaching and performance improvement plans.


You will also manage your own portfolio of new and existing clients, delivering exceptional service backed by strong product knowledge. Your key responsibilities will include:



  • Directing, Motivating, and Monitoring Team Members
  • Achieving Allocated Sales Targets and Benchmarks
  • Solving Escalated Customer Concerns
  • Creating End-to-End Travel Bookings
  • Achieving Personal Sales Targets

About You


To succeed in this role, you will be a confident and passionate individual who enjoys working in a high-performing culture. We are looking for someone with:



  • Certificate in Travel Tourism or Relevant Qualification
  • Demonstrated Experience in Travel Consulting
  • Strong Desire to Motivate and Lead a Team
  • Proven Sales Achievement in the Travel Industry
  • Excellent Interpersonal Skills

About Us


As one of South Australia's most iconic brands, we have been trusted by members for over 120 years. We offer a range of services to our 820,000+ members, including travel, energy, solar, and more. Our goal is to make life better for South Australians.


Benefits


We love our people at RAA and believe they should be rewarded for being part of the RAA family. Some benefits include:



  • Family Travel Opportunities
  • Terrific Pay Structure
  • Free RAA Premium Road Service
  • Generous Discounts on RAA Products
  • Flexible Work Arrangements
  • Ongoing Training and Development Opportunities

How to Apply


To be considered for this exciting opportunity, please submit your application by following the application instructions provided.



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