Administrative Services Manager

1 week ago

Perth, Western Australia beBeeService Full time $60,000 - $75,000

Role Summary:

We are seeking a Service Coordinator to efficiently manage service contracts, liaise with clients to achieve high standards of customer service and coordinate service calls, maintenance and project works.

Key Responsibilities:

  • Effective management of service contracts to ensure timely completion
  • Build strong relationships with clients to deliver exceptional customer service
  • Coordinate service calls, maintenance and project works to meet client needs
  • Manage compliance systems for clients and internally to ensure regulatory adherence
  • Resolve customer complaints and job issues in a professional manner
  • Prepare and submit quotations to secure new business opportunities
  • Schedule technical field staff efficiently to meet client deadlines
  • Coordinate subcontractors for timely job completion and ensure seamless delivery
  • Provide regular reports and attend client meetings to maintain open communication
  • Maintain accurate and up-to-date asset registers to ensure optimal resource utilization

Skill Requirements:

  • High proficiency in Microsoft Excel, Word and Outlook to support administrative tasks
  • Excellent organizational skills and ability to multitask to prioritize tasks effectively
  • Ability to work under pressure while maintaining professionalism and composure
  • Strong interpersonal and phone handling skills to build rapport with clients and colleagues
  • Reliable and positive attitude to contribute to a collaborative team environment
  • Experience in administration or similar roles to leverage existing knowledge and skills

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