Customer Service Leader

1 week ago


Sydney, New South Wales, Australia beBeeCustomerService Full time $90,000 - $120,000

Our organization is seeking a dedicated leader to fill the role of Assistant Store Manager. This position involves working closely with the management team to drive business success.

The successful candidate will be responsible for guiding team members in achieving excellence in customer service and sales. They must have impeccable attention to detail and be motivated to ensure operational and service standards are consistently met.

Key requirements for this role include:

  • Experience as a retail people leader, with a proven track record of setting goals and targets with teams and managing their success.
  • A strong understanding of visual merchandising principles and the ability to work with the team to maintain a well-presented, tidy, and engaging store environment.
  • Exceptional customer service skills and the ability to coach others to deliver the same level of service.
  • Effective communication and conflict resolution skills, with the ability to resolve complaints and queries in a professional manner.
  • A commitment to zero harm and a focus on ensuring the safety of customers and team members at all times.

As an Assistant Store Manager, you can expect a range of benefits including:

  • Competitive salary and superannuation package
  • Great bonus potential
  • Flexible roster arrangements, including every second weekend off
  • Generous parental leave policy, supporting both primary and secondary carers
  • Access to corporate rates on travel, accommodation, health and fitness, financial services, insurances, and entertainment through our Perks Program
  • Long-term career opportunities across our organization


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