Technician - Field Service

3 weeks ago

Fairfield, Queensland, Australia Komatsu Australia Full time

Join to apply for the Technician - Field Service role at Komatsu Australia.

At Komatsu Australia you'll be part of an inclusive culture where all our people thrive, reflected in our purpose: creating value together. We encourage people with diverse backgrounds to apply for this role. We're expanding rapidly in the region and are on the lookout for talented Heavy Diesel Fitters to join our team This is your chance to step into a dynamic role, working on Komatsu construction, utility, and quarry equipment, while providing top-quality servicing at customer sites.

Join Komatsu as a Field Service Technician In this exciting role, you'll be at the forefront of delivering exceptional service and support to our valued clients. You will also be responsible for organising and coordinating Trade Personnel, while ensuring the Service Department meets Quality Management System requirements in line with SOX standards.

Role Located: Fairfield, Sydney NSW

Roster: Monday – Friday starting 07:00am till 3:30PM

What we are looking for
  • Ability to provide a high level of customer service in line with our Customer Support Charter.
  • Diagnose and troubleshoot equipment issues, providing timely and effective solutions.
  • Ability to demonstrate competencies of testing and adjusting of machine operating and monitoring systems utilising relevant literature and testing equipment.
  • Proficiency in using computers, smartphones, and technology-based reporting systems.
  • Strong communication skills, both written and verbal, with the ability to use digital communication tools effectively.
  • Ability to work independently and as part of a team in a fast-paced environment.
  • Pride in workmanship.
  • Must have good organisational and interpersonal skills.
  • Financial: Income Protection Insurance provided through our company superannuation fund.
  • Career: Recognition, awards, flexibility, further education studies and internal career development.
  • Health: Corporate discount with Bupa, Total Wellbeing Solution with Telus Health.
  • Travel: Discounts with Avis, Qantas, Crown, IHG and travel agents.
  • Referral Program: $3000 referral payment for referring a successful new employee to Komatsu.
Seniority level
  • Entry level
Employment type
  • Full-time
Industries
  • Motor Vehicle Manufacturing

We are keeping this listing focused on the role responsibilities and requirements. This description reflects the essential aspects of the position as posted by Komatsu Australia.

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