Customer Service Expert
2 days ago
Job Description:
We are seeking a skilled Customer Service Expert to join our team. In this role, you will be the first point of contact for external enquiries, handling interactions via phone and email.
Your Key Responsibilities:- You will play a key role in delivering high-quality customer service as part of a dynamic support team.
- You must have strong communication skills, product knowledge, and the ability to resolve issues efficiently and empathetically.
- The ideal candidate should have some customer service experience, particularly in service recovery and handling escalations.
- Strong problem-solving, self-management, and effective communication skills are essential.
About This Opportunity:
This is an excellent opportunity to build a fulfilling career in customer service. You will work closely with a talented team to deliver exceptional customer experiences.
Why Choose Us:
We offer a supportive and inclusive work environment that values diversity and inclusion. Our pioneering spirit drives us forward every day, helping lift the digital capability of the nation by building and connecting Australia's best fibre infrastructure into homes and businesses.
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