
Customer Relationship Building Professional
1 week ago
We are seeking a highly skilled and experienced professional to join our team as an Account Management and Client Service Specialist. This is an exciting opportunity for someone who is passionate about delivering exceptional client service and building strong relationships with clients.
Job Description:
- Provide high-quality customer service to clients, brokers, underwriters, and other key stakeholders.
- Assist in the overall account management and debtor management.
- Seek opportunities to improve internal business processes and cost efficiencies.
- Keep informed of industry trends by attending internal and external training sessions, industry seminars, etc.
Required Skills and Qualifications:
- Minimum 1-2 years' experience in a similar role, ideally with exposure to the insurance or financial services industry.
- Tier 1 or 2 qualification or willingness to complete.
- Strong organisational and time management skills with the ability to prioritise and multi-task.
- Excellent verbal and written communication skills.
- Excellent administration skills with a high attention to detail.
Benefits:
- Great benefits and career development opportunities.
- Tuition assistance; career development and training to build a personalised career pathway.
- Wellbeing offerings; employee assistance program; additional weeks' Lifestyle leave.
- Gallagher Rewards for discounts at 350+ major retailers.
- Employee Stock Purchase Plan to invest in the company's growth potential.
- Paid Volunteering days; salary sacrificed superannuation options.
Others:
We welcome all people regardless of ethnicity, faith, sexual orientation, gender identity, and lifestyle choices. We are committed to providing a working environment that embraces and values diversity, equity, and inclusion.
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