Career Recovery Specialist

2 weeks ago


Sydney, New South Wales, Australia beBeeCare Full time $114,000 - $142,300

At EML, our mission is to provide ongoing support during an individual's return-to-work journey.

We foster a culture that allows us to continually invest in our employees, ensuring a long-term career here at the company.

This role is a crucial aspect of assisting an injured worker get their life back. As a Case Manager, you will be the central point of contact for the injured worker, employer and any stakeholders that are part of the treatment plan to help the injured worker return to employment.

Your Key Responsibilities
  • Take responsibility of a full portfolio of workers compensation claims with a focus on physical and psychological based injuries
  • Build and maintain relationships with a wide variety of stakeholders such as, injured workers, their employers, doctors, rehabilitation providers, etc. to help the injured worker get back to work as promptly and safely as possible
  • Ensure active and timely strategies are implemented to improve recovery and return to work outcomes
  • Work with our Injury Management Specialists to develop and implement a plan to assist the injured workers' return to work journey
About You
  • Allied Health background with experience in customer service is highly desirable
  • Ability to work well within a team and thrive in a fast-paced environment
  • Passion for helping people and can handle challenging conversations
  • Proactive, self-motivated and can think creatively when engaging with stakeholders
  • Empathetic, resilient and ability to work well under pressure
  • You pride yourself on giving world-class customer service and have experience building a rapport and collaborative relationships with each customer/client
The Benefits We Offer

We stand together as equals. EML is an equal opportunity employer so by coming to work for us, you will be part of a culture that celebrates diversity and inclusion. We are committed to maintaining a workplace where everyone feels valued and where we show respect, integrity and honesty.

We offer a vibrant, collaborative innovative team culture, flexibility with opportunity to WFH when you are fully trained in your role, corporate wellbeing program with discounted health insurance and gym membership, access to discounts at over 350 retailers through our Rewards Hub program, entitlement to an annual tenure and performance-based recognition reward, comprehensive learning and development support, company-wide events to celebrate success, quarterly Reward and Recognition Awards, up to 16 weeks paid parental leave, plus super.



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