Program Support Specialist
4 weeks ago
About the Role
Federation University Australia is seeking a highly organized and detail-oriented Program Support Officer to join our team. As a key member of our program development and delivery team, you will play a critical role in ensuring the smooth operation of our programs.
Your key responsibilities will include:
- Providing administrative support to program coordinators and designated discipline groups;
- Coordinating the administrative requirements for program accreditation and re-accreditation processes;
- Contributing to the marketing and engagement activities of the Institute;
- Planning, organizing, and delivering Institute events, activities, and student retention initiatives.
About Federation University Australia
We are a leading regional university with a strong commitment to providing high-quality education and research opportunities. Our university and TAFE provide integrated lifelong learning, skills, and impactful research enabling people and communities to prosper locally, regionally, and globally.
We are proud to be ranked number one in Australia for First Generation Student Enrolments and have top rankings in Victoria for student support, social equity, skills, and employment.
About You
To be successful in this role, you will need to have exceptional organizational and time management skills, with the ability to prioritize competing demands and ensure all administrative processes are completed in accordance with Institute and University requirements.
You will also need to possess:
- Experience in supporting program development, accreditation/re-accreditation, and delivery activities in a higher education setting;
- Analytical and problem-solving skills;
- The ability to prepare agendas and minutes, and draft complex documents;
- The ability to liaise with a diverse range of people and students to deliver quality customer service.
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