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Senior Manager, UX Research and Strategy

2 months ago

Australia Tbwa ChiatDay Inc Full time
About the Role

We are seeking a highly experienced Senior Manager, UX Research and Strategy to lead our UX Research team and drive strategic initiatives that inform our product vision and strategy. Reporting directly to the VP, UX, you will be responsible for developing and executing a comprehensive UX research strategy that aligns with our business goals and objectives.

Key Responsibilities
  • Develop and execute a UX research strategy that informs product development and decision-making.
  • Lead a team of UX Researchers and collaborate with Product Designers and Product Managers to understand user behaviors, motivations, attitudes, and needs.
  • Deliver impactful user research insights to support and enable the GitLab product vision and strategy.
  • Evaluate and evolve research methodologies and practices to ensure they remain effective and efficient.
  • Collaborate with cross-functional teams to integrate research findings into product development and decision-making.
Requirements
  • Proven experience in UX research leadership, with a strong track record of developing and executing strategic initiatives.
  • Experience leading UX Researchers and collaborating with cross-functional teams to drive business outcomes.
  • Strong understanding of qualitative and quantitative research methods, including service design and user metrics.
  • Excellent written and verbal communication skills, with the ability to present complex research findings to C-level executives.
  • Strategic business acumen, with the ability to align research initiatives with business objectives.
About the Team

The UX team at GitLab is a global, distributed team of over 90 people, with a strong focus on user-centered design and research. We are committed to creating a culture of innovation and experimentation, and we are seeking a Senior Manager, UX Research and Strategy who shares our passion for user research and strategic leadership.