High Volume Customer Contact Centre Leader
1 week ago
A challenging role has arisen for an experienced customer service professional to lead a high volume contact centre team. Reporting to the Chief Supply Chain Officer, this position requires a highly skilled individual with extensive experience in managing customer service teams and developing strategies to drive business growth.
The ideal candidate will have a proven track record of success in leading large teams, developing and implementing effective customer service strategies, and driving business results through key performance indicators (KPIs). They will be responsible for developing and maintaining strong relationships with customers, colleagues, and stakeholders, and will play a key role in shaping the company's customer service vision and strategy.
This is an exciting opportunity for a motivated and ambitious customer service professional to take their career to the next level. If you are a strategic thinker with excellent leadership skills and a passion for delivering exceptional customer service, we would love to hear from you.
- About the Role:
- Lead a high volume contact centre team
- Develop and implement effective customer service strategies
- Drive business results through KPIs
- Maintain strong relationships with customers, colleagues, and stakeholders
-
Contact Centre Leader
1 week ago
Sydney, New South Wales, Australia beBeeCustomer Full time $110,190 - $128,920Legal services provider in Australia seeks a Contact Centre Manager to lead a team.The successful candidate will have tertiary qualifications in law, human resources or experience in managing a high-volume contact centre. They will be responsible for day-to-day operations, leading and inspiring the team to meet organisational benchmarks and customer...
-
High Volume Customer Service Representatives
1 week ago
Sydney, New South Wales, Australia beBeeCustomerService Full time $72,000 - $90,000About the RoleWe are seeking multiple professionals with high volume processing experience to join our team.These roles are estimated 5-month temporary assignments, with a strong potential to extend. As a contact centre professional, you will be responsible for delivering exceptional customer service in a fast-paced call centre environment.You will be...
-
Contact Centre Team Leader
7 days ago
Sydney, New South Wales, Australia Ventia Pty Limited Full time**95k package,** work with one of the market leaders- **Parramatta based, permanent full-time position**:- Be part of an inclusive and high-performing teamVentia's Operations Centre (VOC) is located on Darug Land (Parramatta, NSW) and is a 24/7 National Contact Centre. The VOC provides inbound and outbound customer service, technical resolution management,...
-
Contact Centre Officer
1 week ago
Sydney, New South Wales, Australia Alexander Appointments Full time$32.69 per hour + Super | 35hours per week, Mon-Fri 9am-5pm- NSW State Government | Strathfield Location- ASAP Start | Estimated 9month temp assignment, potential to extend- **$32.69 per hour + Super | 35hours per week, Mon-Fri 9am-5pm**:- **NSW State Government | Strathfield Location**:- **ASAP Start | Estimated 9month temp assignment, potential to...
-
Contact Centre Officers
1 week ago
Sydney, New South Wales, Australia Alexander Appointments Full time$32.69 per hour + Super | 35hours per week, rotating roster 8am-6pm Mon-Fri- NSW State Government | Penrith Location- ASAP Start | Estimated 4-week assignment, STRONG potential to extend- **$32.69 per hour + Super | 35hours per week, rotating roster 8am-6pm Mon-Fri**:- **NSW State Government | Penrith Location**:- **ASAP Start | Estimated 4-week assignment,...
-
Contact Centre Officers
1 week ago
Sydney, New South Wales, Australia Alexander Appointments Full time$32.69 per hour + Super | 35hours per week, rotating roster 8am-6pm Mon-Fri- NSW State Government | Bankstown OR Penrith Locations- ASAP Start | Estimated 4-month temp assignment, potential to extend- **$32.69 per hour + Super | 35hours per week, rotating roster 8am-6pm Mon-Fri**:- **NSW State Government | Penrith Location**:- **ASAP Start | Estimated...
-
Contact Centre Officer
4 days ago
Sydney, New South Wales, Australia Alexander Appointments Full time$32.69 per hour + Super | 35hours per week, rotating roster 8am-6pm Mon-Fri- NSW State Government | Kingscliff Location- ASAP Start | Estimated 4-month temp assignment, potential to extend- **$32.69 per hour + Super | 35hours per week, rotating roster 8am-6pm Mon-Fri**:- **NSW State Government | Kingscliff Location**:- **ASAP Start | Estimated 4-month temp...
-
Contact Centre Officers
1 week ago
Sydney, New South Wales, Australia Alexander Appointments Full time$32.69 per hour + Super | 35hours per week, rotating roster 8am-6pm Mon-Fri- NSW State Government | Bankstown OR Penrith Locations- ASAP Start | Estimated 5-month temp assignment, potential to extend- **$32.69 per hour + Super | 35hours per week, rotating roster 8am-6pm Mon-Fri**:- **NSW State Government | Bankstown OR Penrith Locations**:- **ASAP Start |...
-
High Volume Customer Service Manager
2 weeks ago
Sydney, New South Wales, Australia beBeeCustomerService Full time $110,000 - $145,000Lead High-Volume Customer Service OperationsAre you a seasoned leader looking to take on a new challenge?We're seeking an experienced professional to lead our high-volume customer service operations.Manage and coach 3 Team Leaders with a combined team of 25+ across core customer transactions.Drive operational improvement by streamlining processes, reducing...
-
Contact Centre Team Leader
1 week ago
Sydney, New South Wales, Australia Ventia Pty Limited Full time95k package, work with one of the market leaders- Parramatta based, permanent full-time position working 11am - 7pm, Saturday to Wednesday- Be part of an inclusive and high-performing teamVentia's Operations Centre is located on Darug Land (Parramatta, NSW) and is a 24/7 National Contact Centre. The VOC provides inbound and outbound customer service,...
