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Network Operations Specialist
2 months ago
We are seeking a highly skilled Network Operations Specialist to join our IT Operations team in the APAC Hub. As a key member of our team, you will be responsible for managing and maintaining all aspects of network operations, with a primary focus on the services within the designated Hub.
The ideal candidate will have extensive in-depth knowledge of network services and infrastructure, with experience working in large/global enterprise IT with multiple distributed branch/campus sites. You will be responsible for leading team members on the development of methods, techniques, and various analytical approaches, and guiding them to solve significant problems/issues.
You will also be responsible for managing, monitoring, and maintenance of day-to-day activities to align with expected service levels, performing routine and health maintenance, and managing upgrades & performance-related activities. Additionally, you will identify and correct faults with services and infrastructure, plan and execute minor infrastructure moves, adds, changes, and disposals (IMACDs), and execute business continuity tests.
The successful candidate will have a Bachelor's degree in information technology, Computer Science, Engineering, or related field, and at least 6-8 years relevant and practical experience in a network operations role. You will also have experience working within ITIL aligned Service Management organisation, and practical experience in managing, operating, and troubleshooting large, complex, multi-vendor networks that include WAN, Wired & Wireless LAN, Perimeter Security, Security Services Edge (SSE), Application Delivery Controllers/ Load Balancing, Cloud Networking, and Remote Access VPN.
We are looking for a candidate with excellent written and spoken English, and competency in Chinese (Mandarin and/or Cantonese) is an asset. You will also have excellent interpersonal and communication skills, able to interact with all layers of management, and strong leadership and coaching skills. Additionally, you will have strong organizational and project management skills, with excellent documentation abilities, and excellent analytical and diagnostic problem-solving skills with the ability of providing solutions to identified problems.
We offer a dynamic and supportive work environment, with opportunities for professional growth and development. If you are a motivated and experienced Network Operations Specialist looking for a new challenge, please apply now to join our team at WSP Global Inc.