Analytics Director

2 weeks ago

Melbourne, Victoria, Australia Xero Full time
About the Role

This is a senior individual contributor position that will play a critical role in enabling our most senior Strategy & Operations leaders to make informed decisions through data-driven insights.

You will be responsible for leading high-impact analytics projects to support improved decision making for senior leaders across Strategy & Operations. The role will involve generating pan-Xero insights, bringing together multiple data sources in a cohesive way to aid in the most strategically important decisions and require you to align closely with senior executives across the globe.

Key Responsibilities
  • Develop Analytical Models
    • Be an expert in 'last mile' analytics, developing analytical models and performing deep dives that convert data into actionable insights.
    • Support executives and decision makers using data in a simple and effective way, with world-class storytelling and data visualization skills to inform better decision making from non-technical stakeholders.
    • Build a deep knowledge across multiple data domains.
  • Drive Business Outcomes
    • Deliver quantitative analysis to aid Xero-wide strategy process.
    • Help drive the monitoring of OKRs for Xero and setting company-level operational KPIs.
    • Identify and monitor metrics for external communications (e.g. investors, media).
    • Create cross-portfolio (e.g. Strategy Finance-Revops) metrics and reporting.
    • Provide decision support for Pricing and Packaging decisions, connecting product usage to packaging decisions to step change how we commercialize our product.
  • Manage the Roadmap
    • Manage the roadmap and backlog of work, including hosting sessions to understand, clarify and document business requirements.
    • Advocate for the prioritization of your initiatives within our team & with external stakeholders.
Requirements
  • Technical
    • Highly proficient in SQL for data extraction, manipulation and analysis.
    • Comfortable working with complex and diverse datasets.
    • Proficiency in Tableau and other modern BI tools.
    • Previous experience with statistical approaches to analysis.
    • Experience with statistical languages such as Python beneficial.
    • Ability to establish reporting frameworks.
  • Non-Technical
    • Commercial mindset, and understanding of SaaS business models.
    • Excellent communication and data storytelling skills, with the ability to interact with and influence varied stakeholders - both non-technical and technical.
    • A passion for improving end-to-end customer experiences and improving ROI.
    • Unraveling complexity to get to the root answers.
    • Competent capturing and interpreting business requirements.
    • Ability to influence outcomes without direct authority.
About Xero

Xero is a cloud-based accounting software company that provides a range of financial management tools for small businesses and accountants.

We are looking for a talented analytics professional to join our team and help us drive business outcomes through data-driven insights.

If you are passionate about data and analytics, and have a strong desire to make a meaningful impact, we encourage you to apply for this exciting opportunity.

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