Strategic HR Process Analyst

A forward-thinking opportunity has emerged for a skilled HR professional to join a pivotal project in Brisbane, focused on transforming the recruitment and selection process within a major government department.

This role is central to a strategic initiative aimed at modernising, streamlining, and automating end-to-end recruitment activities, with the goal of reducing administrative workload, enhancing decision-making quality and speed, and delivering a consistent experience for all stakeholders.

Key Responsibilities:

• Design, document, and refine business requirements and workflows to drive continuous improvement in recruitment processes.
• Collaborate closely with employment delegates, panel chairs, HR staff, and business support teams to gather detailed insights and translate them into actionable system enhancements.
• Identify opportunities for automation and workflow integration using platforms to streamline approvals, documentation management, and candidate communications.
• Ensure all process improvements are fully aligned with departmental objectives as well as whole-of-government compliance standards and broader workforce strategy initiatives.
• Facilitate workshops and meetings with key stakeholders to map current processes, identify pain points, and co-create solutions that deliver measurable benefits.
• Develop clear documentation including process maps, user stories, functional specifications, and test cases to support successful implementation of new systems or changes.
• Support change management activities by preparing training materials, conducting user training sessions, and providing ongoing guidance during transition periods.
• Monitor the effectiveness of implemented solutions by gathering feedback from users and analysing data to recommend further enhancements where necessary.
• Maintain up-to-date knowledge of relevant HR technologies, best practices in recruitment automation, and public sector compliance requirements.

Requirements:

• Demonstrated experience in business analysis within human resources or related fields—ideally gained in the public sector or large complex organisations.
• Proven capability in designing HR processes from discovery through implementation—including documenting requirements, mapping workflows, and supporting change management activities.
• Hands-on experience implementing automation solutions using platforms (or similar HR technology tools), with an understanding of how these can enhance efficiency.
• Strong understanding of contemporary recruitment practices—including candidate experience principles—and familiarity with compliance requirements relevant to government environments.
• Excellent interpersonal skills enabling effective collaboration with diverse stakeholder groups including HR professionals, business support teams, technical specialists, and leadership figures.
• Ability to facilitate workshops or meetings that encourage open dialogue while driving towards consensus on process improvements or system changes.
• Well-developed written communication skills for producing clear documentation such as process maps, user stories, functional specifications, training guides or reports.
• Analytical mindset with the capacity to interpret data on process performance or user feedback—translating findings into actionable recommendations for further enhancement.

About the Organisation:

This organisation stands out as a leader in public sector transformation—committed not only to operational excellence but also to creating workplaces where people feel valued and supported. By joining this team based in Brisbane CBD you become part of an ambitious initiative dedicated to reducing administrative burden while improving service delivery across the board.

The culture here is one of genuine collaboration: ideas are welcomed from all corners; knowledge sharing is encouraged; professional development is prioritised through access to training opportunities; flexible working arrangements help balance personal commitments; inclusivity is woven into every aspect of daily operations.