Compensation Case Manager

22 hours ago

Perth, Western Australia beBeeClaimsAdvisor Full time $90,000 - $120,000

Job Title: Claims Advisor

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We are seeking an experienced professional to manage a portfolio of complex workers' compensation claims from inception to settlement. The successful candidate will collaborate with injured workers, employers, brokers, legal vendors and regulators to deliver timely, cost-effective and sustainable return-to-work outcomes.

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The ideal candidate will have proven experience in workers' compensation claims, with strong technical claims handling and injury management skills. They will also possess sound knowledge of Western Australia Workers' Compensation legislation and experience working within statutory schemes.

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A key responsibility of the role will be to develop case strategies and evaluations, set and review reserves, and ensure all claims activities meet Zurich and WorkCover governance, legislative and quality assurance requirements.

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The successful candidate will lead engagement with legal partners, represent the company at resolution meetings, and contribute to continuous improvement and strategic priorities across the team.

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Key Responsibilities:

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  • ">
  • Manage a portfolio of complex workers' compensation claims from inception to settlement.">
  • Collaborate with injured workers, employers, brokers, legal vendors and regulators to deliver timely, cost-effective and sustainable return-to-work outcomes.">
  • Develop case strategies and evaluations.">
  • Set and review reserves.">
  • Ensure all claims activities meet governance, legislative and quality assurance requirements.">
  • Lead engagement with legal partners.">
  • Represent the company at resolution meetings.">
  • Contribute to continuous improvement and strategic priorities across the team.">
">

Required Skills and Qualifications:

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The ideal candidate will have:

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Technical Knowledge:

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  • ">
  • Proven experience in workers' compensation claims.">
  • Strong technical claims handling and injury management skills.">
  • Sound knowledge of Western Australia Workers' Compensation legislation.">
  • Experience working within statutory schemes.">
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Soft Skills:

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The ideal candidate will possess:

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  • ">
  • Excellent verbal and written communication skills.">
  • Negotiation and stakeholder management skills.">
  • Ability to work collaboratively with internal teams and external partners.">
  • High attention to detail and commitment to compliance, quality assurance and governance.">
  • Resilience and ability to manage competing priorities and complex caseloads.">
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Benefits:

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The successful candidate will enjoy:

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  • ">
  • 5 weeks of annual leave for permanent staff.">
  • 15 days personal/carer's leave.">
  • Family Care (parental leave).">
  • Hybrid working arrangement – 3 days in the office and 2 days work-from-home per week for full-time employees.">
  • Wellbeing programs.">
  • AUD$500 wellbeing payment per year.">
  • AUD$295 starter e-voucher for home setup.">
  • Award-winning training programs and development opportunities.">
  • Global, diverse and inclusive teams; opportunities for mobility across 200+ countries.">
  • Green Star rated offices.">
  • Environmental initiatives.">
  • Recognition through employer awards.">
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Equal Opportunity:

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We are an equal opportunity employer. We are committed to a fair and accessible recruitment process for all candidates. If you require any special accommodations to participate, please let us know when you apply.

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Application:

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To apply, please submit your resume and cover letter. This role is located in Western Australia.

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