Administration and Customer Support Coordinator

1 week ago

Brisbane, Queensland, Australia beBeeCustomerService Full time $68,880 - $71,743
Job Description

We are seeking a highly organized and detail-oriented individual to join our team as an Administration and Customer Service Representative. In this role, you will be responsible for providing exceptional customer service to our clients, processing data accurately, and maintaining member databases.

The ideal candidate will have previous experience in data entry/administration, office environment making and receiving calls, accurate and fast typing skills, natural talent for customer service, and the ability to thrive in a fast-paced environment.

Key Responsibilities:

  • Data processing and administration tasks
  • Maintaining member databases and updating customer records
  • Verifying members' identities and adhering to confidentiality procedures
  • Contacting members to clarify information as necessary
Required Skills and Qualifications

To succeed in this role, you will need:

  • Previous experience in data entry/administration
  • Office environment experience making and receiving calls
  • Accurate and fast typing skills
  • Natural talent for customer service
  • Ability to use a wide range of computer systems
Benefits

We offer a range of benefits to support your growth and development, including:

  • Full training and ongoing support
  • Regular 1:1's with your Team Leader
  • A collaborative team environment and a fun and thriving culture
Others

Please note that this is a temporary contract available from 2-11 months. Top performers will always be considered for an extension or for a permanent role depending on business requirements. Work from home options are available after two weeks of onsite training.

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