Student Lifecycle Portfolio Analyst

5 days ago

Tasmania, Australia beBeeBusiness Full time $101,821 - $130,943
Job Title

We are seeking an expert in business analysis to join our team.

About the Opportunity

The Business Analyst will work closely with stakeholders, developing a deep understanding of systems and processes. They will investigate and resolve issues, identify opportunities for improvement, prototype and test changes to configuration, and monitor developments in future software releases.

Key Responsibilities
  • Develop and maintain expertise in student systems and business processes for the student lifecycle portfolio, including links to other portfolio areas.
  • Develop and maintain documentation for allocated student lifecycle portfolios as part of the University repository of academic administrative business processes, procedures and work instructions.
  • Provide advice and guidance to stakeholders within the student lifecycle portfolio, including investigation and resolution of Tier 2 issues, advice on business process and use of supporting systems.
  • Identify opportunities for business process improvements that will leverage current or future functionality available in student systems which will deliver further service delivery benefits to Student Services and Operations and broader institution.
  • Engage and consult with stakeholders across the institution who lead or are involved in delivery of Student administration services and functions. Effectively communicate and facilitate discussions to identify opportunities, deliver training and presentations, discuss new processes and negotiate resolution of issues.
  • Research, prototype and test changes to system functionality, including modification of system configuration options, development of test cases and specification of reports.
  • Perform restricted or advanced system operations in consultation with the student lifecycle portfolio areas, including specialised configuration activities, bulk processing tasks and restricted authorisation activities.
Required Skills and Qualifications
  • A degree from a recognised higher education institution with experience as a Business Analyst, or an equivalent level of expertise gained through a combination of experience and / or education / training.
  • Demonstrated ability to organise, plan and undertake business analysis activities and investigations together with the ability to develop solutions to problems.
  • Experience in researching, prototyping and testing changes to system functionality, including modification of system configuration options to better support business processes, specification of reports or software changes, and creation of test cases and test plans.
  • Demonstrated high level written communication skills, including the ability to produce and maintain a range of documentation including business process maps and procedures.
  • Good level of skills in liaising and negotiating efficiently with stakeholders and staff members across business areas to achieve agreement on consistent processes, practices and supporting systems.

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