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Arrears Recovery Specialist at Anytime Fitness
4 weeks ago
About Us:
At Anytime Fitness, we pride ourselves on providing top-notch facilities and a supportive environment for everyone. Our team is dedicated to helping our members achieve their fitness goals, and we're looking for a skilled Arrears Recovery Specialist to join our financial operations team.
Key Responsibilities:
- Contacting members with overdue accounts via phone and email to negotiate payment plans and set up direct debit arrangements.
- Maintaining accurate records of all collection activities and collaborating with the finance team to report on arrears status and collection progress.
- Providing exceptional customer service while handling sensitive financial matters.
What We Offer:
- Competitive Pay: A salary that reflects your experience and skills, with regular reviews.
- Performance Bonuses: Earn extra income based on your success in meeting collection targets.
- Free Gym Membership: Enjoy unlimited access to Anytime Fitness as part of your employee benefits.
- Professional Development: Opportunities for growth within the company, including training and career advancement.
Requirements:
- Strong communication and negotiation skills.
- A detail-oriented approach with a knack for problem-solving.
- Previous experience in collections, finance, or customer service is preferred but not required.
- Ability to handle confidential information with discretion.
