Arrears Collection Specialist at Anytime Fitness

3 weeks ago


Narellan, New South Wales, Australia Anytime Fitness - Club Roles Full time

About Us:
At Anytime Fitness, we value our members and are committed to providing top-notch facilities and a supportive environment for everyone. Our goal is to help our members achieve their fitness goals, while also ensuring that our business operates efficiently and effectively.

What We're Looking For:
We are seeking an energetic and detail-oriented Arrears Collection Assistant to join our team and help us maintain our high standards of service and member satisfaction. The successful candidate will have strong communication and negotiation skills, a detail-oriented approach with a knack for problem-solving, and the ability to handle confidential information with discretion.

Key Responsibilities:
- Contacting members with overdue accounts via phone, email, and other communication channels.
- Negotiating payment plans and setting up direct debit arrangements.
- Maintaining accurate records of all collection activities.
- Collaborating with the finance team to report on arrears status and collection progress.
- Providing exceptional customer service while handling sensitive financial matters.

What We Offer:
Competitive Pay: We offer a salary that reflects your experience and skills, with regular reviews.
- Performance Bonuses: Earn extra income based on your success in meeting collection targets.
- Free Gym Membership: Enjoy unlimited access to Anytime Fitness as part of your employee benefits.
- Professional Development: Opportunities for growth within the company, including training and career advancement.
- Supportive Team Environment: Work in a positive, team-oriented setting where your contributions are valued.



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