Client Service Professional

1 week ago

Adelaide, South Australia beBeeCustomer Full time $54,000 - $84,000
Job Title: Client Services Associate

Our goal is to simplify the property industry, making it faster and more people-centric.

Key to this mission is cultivating a diverse and inclusive work culture that inspires innovation and bold thinking; a place where collaboration, skill development, and direct impact on the real estate economy thrive.

  • Primary Responsibilities:
    • - Overcoming obstacles for customers and suppliers,
      - Updating workflow systems and administrative tasks,
      - Shaping the service culture across the business by removing customer pain points and promoting self-serve data capabilities.

Driving customer satisfaction across the business, we ensure our customers receive value from our products and services, get timely help when needed, and consistently exceed their expectations.

Working closely with our leadership team, we also contribute to boosting advocacy and increasing customer satisfaction across all channels.

Our purpose? To create lasting impressions for our customers, delivering exceptional service experiences that leave them looking forward to interacting with us again.

What We Offer:
  • Exceptional Problem-Solving Skills,
  • Ability to Work Independently and as a Collaborative Team Member,
  • Building Strong Customer Relationships and Rapport - Time Isn't Our Focus, Satisfying Customers Is,
  • Creating Clear, Easy-to-Understand Help for Our Customers.

We're an agile, empowered workforce driven to forge meaningful relationships with our diverse range of customers, focused on providing practical solutions and creating value through every interaction.

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