Customer Service Ambassador

4 days ago

Brisbane, Queensland, Australia beBeeCustomerService Full time $60,000 - $80,000
Lead Sourcing Specialist Role

A confident communicator with a passion for customer service is required to perform key functions within our organization as a Lead Sourcing Specialist.

  • Nurture databases, qualify leads and forward them appropriately on behalf of real estate agents.
  • Send SMS messages to customers on behalf of clients.
  • Update CRM systems with accurate data in a timely manner.
  • Identify opportunities to enhance processes and improve customer outcomes.
  • Promote additional services such as free training and supplier support to increase customer value.
Required Skills and Qualifications:
  • Genuine passion for customer service - it's an essential aspect of the role.
  • Ability to guide customers through complex processes in clear, simple ways.
  • Strong written and verbal communication skills with a talent for building rapport quickly.
  • Collaborative mindset with a focus on contributing positively to team culture.
  • Comfort working independently while navigating ambiguity with sound judgment.
  • Adaptability to learn new systems effectively and multitask efficiently.
Benefits:
  • Mentorship opportunities to enhance professional growth.
  • A supportive work environment that fosters collaboration and creativity.
  • Professional development programs to stay up-to-date with industry trends.
  • A diverse range of projects to challenge and engage you.
Others:
  • A competitive compensation package including benefits.
  • The opportunity to make a meaningful impact on customer experiences.
  • A dynamic and inclusive workplace culture.
  • Opportunities for career advancement and professional growth.

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