
Field Service Leader
1 day ago
Job Overview
A seasoned leader with a strong technical foundation in packaging or food manufacturing equipment is required to lead and support a team of field service technicians across various industries.
Why this opportunity stands out
- Competitive compensation package including superannuation, company vehicle, and annual bonus.
- Permanent role with contributory health insurance plan.
- Supportive team culture and excellent working conditions with primarily Monday to Friday work schedule promoting work-life balance.
- Ongoing training and professional development opportunities.
Key Responsibilities
- Lead and support a team of field service technicians across various industries.
- Manage daily service operations, scheduling, prioritizing, and resource allocation.
- Communicate effectively with customers, providing clear updates and managing expectations.
- Provide technical expertise and hands-on guidance when required.
- Monitor performance and contribute to continuous improvement initiatives.
Requirements
- Proven experience in a supervisory or leadership role within a service environment.
- Strong technical knowledge in packaging or food manufacturing equipment.
- Excellent customer communication skills with the ability to build relationships at all levels.
- Confident in handling conflict and resolving issues calmly and effectively.
- Safety-focused, organized, and able to manage a fast-paced workload.
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