Field Service Leader

1 day ago


Melbourne, Victoria, Australia beBeeLeader Full time $120,000 - $130,000
Job Title: Field Service Leader">

Job Overview

A seasoned leader with a strong technical foundation in packaging or food manufacturing equipment is required to lead and support a team of field service technicians across various industries.

Why this opportunity stands out

  • Competitive compensation package including superannuation, company vehicle, and annual bonus.
  • Permanent role with contributory health insurance plan.
  • Supportive team culture and excellent working conditions with primarily Monday to Friday work schedule promoting work-life balance.
  • Ongoing training and professional development opportunities.

Key Responsibilities

  • Lead and support a team of field service technicians across various industries.
  • Manage daily service operations, scheduling, prioritizing, and resource allocation.
  • Communicate effectively with customers, providing clear updates and managing expectations.
  • Provide technical expertise and hands-on guidance when required.
  • Monitor performance and contribute to continuous improvement initiatives.

Requirements

  • Proven experience in a supervisory or leadership role within a service environment.
  • Strong technical knowledge in packaging or food manufacturing equipment.
  • Excellent customer communication skills with the ability to build relationships at all levels.
  • Confident in handling conflict and resolving issues calmly and effectively.
  • Safety-focused, organized, and able to manage a fast-paced workload.
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