Restaurant Operations Manager

1 week ago


Seven Hills, New South Wales, Australia Guzman Y Gomez Full time

Restaurant Operations Manager

About Us

Guzman y Gomez Mexican Kitchen is a leading fast-food restaurant chain that has revolutionized the industry with its commitment to serving fresh, high-quality food made with local ingredients. Our mission is to provide an exceptional dining experience that showcases the vibrant culture of Mexico.

Job Summary

We are seeking an experienced Restaurant Operations Manager to join our team. As a key member of our management team, you will be responsible for the overall performance of our restaurant, ensuring that we deliver exceptional customer service, maintain high-quality food standards, and achieve our business objectives.

Key Responsibilities

  • Leadership and Team Management
    • Lead and motivate a high-performing team to achieve sales and customer satisfaction targets
    • Develop and implement training programs to enhance team skills and knowledge
  • Customer Service
    • Ensure that all customers receive exceptional service and have a positive dining experience
    • Address customer complaints and concerns in a professional and timely manner
  • Food Quality and Safety
    • Ensure that all food is prepared and presented to the highest standards
    • Implement and maintain food safety and hygiene procedures
  • Inventory Management
    • Manage inventory levels to minimize waste and optimize stock levels
    • Implement cost-saving initiatives to reduce food and labor costs
  • Financial Management
    • Manage restaurant finances, including budgeting, forecasting, and reporting
    • Identify areas for cost savings and implement initiatives to reduce expenses

Requirements

  • Proven experience in a fast-food or restaurant management role
  • Excellent leadership and communication skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Strong analytical and problem-solving skills
  • Knowledge of food safety and hygiene procedures

What We Offer

We offer a competitive salary and benefits package, as well as opportunities for career growth and professional development. If you are a motivated and experienced restaurant professional looking for a new challenge, please apply now.



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