Occupational Rehabilitation Manager

1 day ago


Melbourne, Victoria, Australia Altius Full time

About Altius Group

We are part of the Altius Group, a leading provider of occupational rehabilitation services. Our team is passionate about helping individuals and employers navigate the complexities of injury management and return to work.

As a Team Leader of New Employer Services within Altius, you will be reporting to the NES Manager. Your key focus will be on improving team performance, achieving KPI's, and delivering excellence through innovation, efficiency, and best practice.

The core duties of this role are aligned to and governed by our core values of exceptional customer service, professionalism, performance, collaboration, integrity, leadership, respect, and responsibility.

This position involves assisting the NES Manager with operational requirements, including:

  1. Meeting and exceeding team operational performance targets
  2. Leading and managing the daily requirements of the allocated team
  3. Training and development of team members
  4. Active key customer engagement and professional representation of Altius
  5. Individual and team performance analysis
  6. Active participation in the Altius Leadership group
  7. Delivering individual services, including assessments and vocational interventions

We look for people who share our passion for driving success, making a difference, and have a genuine interest in the industry. You will be based in our Altius head office in Carlton, VIC, with opportunities for coverage of satellite offices.

Key requirements:

  • Prior experience working within Worksafe Occupational Rehabilitation Programs (NES highly desired)
  • APHRA Registered Occupational Therapist or Physiotherapist, OR Experience in recruitment
  • Demonstrate strong people skills to assist in managing the team's queries
  • Passion and drive to support your team to succeed
  • Focus on quality service delivery, correspondence, results, and stakeholder outcomes
  • Genuine sense of purpose in helping people to move forward with their lives
  • Excellent time management skills and ability to manage a range of tasks meeting deadlines and goals
  • Exceptional verbal and written communication and customer service skills
  • Ability to build relationships and work with a range of stakeholders

The successful applicant will be able to demonstrate their ability to manage and maintain the quality of their work whilst working and completing competing priorities. They will be able to work efficiently and effectively without losing sight of the purpose of the role, control of the fundamental properties of our business, and understanding the importance of our ISO 9001 quality management system accreditation.



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