ePCR Technical Specialist

1 week ago

Adelaide, South Australia beBeeTechnicalLead Full time $108,109 - $116,864

Job Overview:

We are seeking an exceptional professional to join our team as a Technical Lead for ePCR Testing and Content. This role is crucial in shaping the future of ambulance services in South Australia by supporting the successful deployment of the electronic Patient Care Record (ePCR) system.

The ePCR system will revolutionize the way paramedics record patient information, improving accuracy and efficiency in emergency care. Your expertise will be invaluable in developing comprehensive technical testing requirements, creating test plans and scripts, and managing the production of defect lists and system performance reports.

You will work collaboratively with stakeholders to collate information for developing technical support models and documentation. Additionally, you will contribute to the development and implementation of handover to support plans, incident response plans, service resumption plans, and other technical support policies and agreements.

This is an excellent opportunity to be part of a forward-thinking organization that prioritizes innovation, patient-focused care, and community collaboration. As a valued member of our team, you will have access to competitive remuneration, salary packaging benefits, and a range of staff and wellness support programs.

Key Responsibilities:

• Develop and document comprehensive technical testing requirements for the ePCR Solution in collaboration with relevant stakeholders.

• Create a detailed Test Plan and Test Scripts for the ePCR Solution, including systems integration testing, penetration testing, and performance testing.

• Coordinate and execute the Test Plan, monitoring progress, addressing issues, and consulting with stakeholders throughout the testing process.

• Manage the production of Defect Lists, System Performance Reports, and Test Summaries in consultation with the ePCR Supplier and the ePCR Technical Team.

• Provide expert advice on interpreting testing outcomes and developing appropriate plans to address deficiencies identified during testing.

• Collaborate with stakeholders to collate information for developing technical support models and documentation for the ePCR Solution.

• Manage the creation of Knowledge Management System articles, Operational Support Guides, and other technical documentation required under the Digital Health SA Project Management Framework.

• Contribute to the development and implementation of Handover to Support Plans, Incident Response Plan, Service Resumption Plan, and other technical support policies and agreements.

Requirements:

• Proven experience in technical testing and content creation.

• Strong understanding of ePCR systems and digital health technologies.

• Excellent communication and project management skills.

• Ability to work collaboratively with stakeholders and cross-functional teams.

• Strong analytical and problem-solving skills.

• Familiarity with software development life cycles and technical documentation best practices.

• Proficiency in Microsoft Office and other productivity tools.

• High school diploma or equivalent required; Bachelor's degree in Computer Science, Information Technology, or related field preferred.

• Industry-recognized certifications in ITIL, Agile, or Scrum methodology advantageous.

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